Dayforce WFM Implementation Consultant
Job Summary
This person participates in all stages of the implementation lifecycle (discovery, configuration, testing, deployment, post go-live support), under the direction of the Project Manager, and may lead one or more activities. Project responsibilities include; gathering customer requirements, configuring the Dayforce solution to meet documented customer requirements, setting and managing customer expectations, providing guidance to Associate Consultants, identifying risks and communicating issues to the Project Manager. The Consultant may also deliver Organizational Readiness consulting in support of Dayforce’s Organizational Readiness toolkit.
Essential Functions
Provide Implementation Services to Customers
- Document and validate customer’s business requirements and map to Dayforce functionality
- Configure Dayforce application to meet customer’s documented business requirements
- Conduct consulting sessions (on the phone and in-person) and document with meeting minutes
- Attend internal project meetings and provide status on progress of activities and deliverables
- Provide customers with follow-up consulting and general assistance in areas of expertise
- Be a “go-to” resource for specific functional areas
- Work with customers to implement Dayforce Organizational Readiness best practices in preparation for rollout of the Dayforce solution
Responsibilities
The Core Consultant is expected to complete the following activities with each client:
- Data Gathering for Dayforce Core/Time and Attendance elements
- Use Activate for configuration of applicable Dayforce Core/Time and Attendance elements
- Complete manual configuration of applicable Dayforce Core/Time and Attendance elements
- Complete unit testing of configuration validation for Dayforce Core/Time and Attendance
- Conduct Day in the Life (DIL) testing and review sessions with the client
- Provide support on Core/Time and Attendance issues during Parallel (Payroll accounts)
- Prepare for Go Live
- Support Post Go Live through 2 Payroll Commits (standard but may require additional)
Knowledge Requirements
- Org Structure (including jobs/positions/departments)
- Pay Grades
- Policy Assignments
- Password Policy / Single Sign On
- Mobile App Setup (including geofencing/geolocation)
- HR Admin
- Forms and Workflows
- Security (Roles and Users)
- System Notification
- Reporting
- Letter Management
- Entitlements
- Document Management
- Holiday Setup
- Background Jobs
- Attendance Management
- Pay Setup (Pay Code/Category, Pay Policy)
- Punch Policy
- Timesheets
- Schedules
Education/Skill/Experience Requirements
- Bachelor’s degree or equivalent experience
- 5+ years of experience in human capital management application consulting
- Experience with implementing the WFM module
- Experience in business process mapping
- Experience in change management an asset
Technical Skills Requirements
- Proficient in Microsoft Office products
- Experience with software in a SaaS / Cloud computing environment including experience with HRIS Systems
- Ability to effectively implement an HRIS module or similar end-to-end solution
- Understanding of common human capital management (HCM) business practices
Functional Skills Requirements
- Customer relationship acumen
- Ability to engage with multiple projects & customers at the same time and manage priorities
- Excellent organization, communication and collaboration skills
- Ability to lead and facilitate customer workshops and sessions