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IT departments are swimming in metrics meant to measure their effectiveness, but this compact collection of essential KPIs provides a true foundation for measuring IT success.
Hardware innovations will prove essential as AI transforms businesses.
AI should be used to assist workers and allow them to work on more creative and complex tasks, instead of leading to unemployment, some IT experts say.
While operational efficiency can drive improvements, it often falls short of true transformation. To address this, many organizations are turning to transformation functions to bridge the ‘missing middle’—the strategic activities that connect ideation to execution.
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