The second release of Salesforce’s agentic AI platform gets new features, such as the option to switch to an updated reasoning engine, new agent skills, and the ability to build agents using natural language.
Day: December 18, 2024
In potential reversal, European authorities say AI can indeed use personal data — without consent
In a statement issued Wednesday, the European Data Protection Board acknowledged the complexities of AI model development, saying that personal data can now be used for training, as long as the final product doesn’t reveal personal information.
When voice deepfakes come calling
What call center agents don’t know can hurt you.
Future-Proofing Your Workforce
SSR webinar on HR skills and training initiatives to focus on for 2025
Demonstration: How HR Teams Are Using AI
A Live Demonstration of How HR Teams Are Using AI
Is SaaS dead? Not quite, but it’s evolving rapidly
Buyers are consolidating, pricing and delivery models are shifting, and AI is (of course) having a major impact, but vendors aligned with customer value will survive – and thrive.
Infosys co-founder says 70-hour workweek is India’s answer
The consulting giant’s Narayna Murthy still believes 70 hours per employee weekly will help Indian citizens living in poverty by making India innovation No. 1.
Accelerating AI for financial services: Innovation at scale with NVIDIA and Microsoft
Microsoft and NVIDIA are leading the genAI revolution for financial services solutions.
Exploring customer journey orchestration as a competitive differentiator
Orchestrating success: Transforming customer journeys into measurable growth. Learn more today.
Backroads Announces Top Active Travel Trends for 2025
/PRNewswire/ — Backroads, the leader in active travel, today announced its travel trends for 2025 based on early guest bookings. From women-only departures…