Your HCM system is a powerful tool designed to transform the way your organization manages HR, payroll, talent, and more. But if key features are gathering dust, you’re leaving valuable opportunities on the table. Shelfware—unused or underutilized software—is a hidden drain on resources and ROI. Let’s explore how to unlock the full potential of your HCM system and turn shelfware into a strategic advantage.
What is Shelfware, and Why Does It Happen?
Shelfware occurs when organizations purchase software or system modules but fail to implement or fully utilize them. For HCM systems, this might include:
- Talent Management: Streamlined tools for hiring, onboarding, and performance evaluations.
- Advanced Analytics: Insights to guide workforce strategies.
- Employee Self-Service: Tools that empower employees to manage schedules, benefits, and more.
- Learning and Development Platforms: Systems to upskill and engage your workforce.
The reasons for shelfware often include:
- Training Gaps: Users lack the knowledge to deploy advanced features effectively.
- Implementation Hiccups: Misaligned configurations or priorities during rollout.
- Operational Overload: HR teams focus on immediate tasks and defer new feature exploration.
- Resistance to Change: Employees or leadership may prefer familiar processes over new tools.
The Hidden Costs of Shelfware
Unused software isn’t just a missed opportunity; it’s an active cost to your business:
- Reduced ROI: You’re paying for functionality you’re not using.
- Operational Inefficiency: Missing out on automation and insights that drive productivity.
- Lower Employee Engagement: Neglecting tools that could improve the employee experience.
Optimize Your HCM Software
Here are practical steps to identify and activate the unused features in your HCM system:
- Evaluate Usage: Conduct an audit to identify active and dormant features in your HCM platform.
- Reassess Business Goals: Align system capabilities with your current priorities, such as improving retention or streamlining compliance.
- Create a Training Plan: Equip your HR team and employees with the skills to use advanced features.
- Start Small: Roll out new functionalities incrementally, gathering feedback to refine the approach.
- Partner with Experts: Leverage your vendor’s resources or work with consultants to maximize system value.
Take Action and Reclaim Value
Your HCM system holds the key to streamlined operations, better employee engagement, and actionable insights. Don’t let shelfware stand in the way of progress. By taking proactive steps to identify and activate unused features, you can maximize ROI and elevate your organization’s performance.
Ready to transform your HCM experience? Contact us today to learn how we can help you optimize your system and achieve your goals.
